cbaji Privacy Policy
This policy clearly explains how important your personal information is to us, and how it is collected, stored, and used.
Table of Contents
Introduction and Scope
cbaji (https://cbajivip.cam) is an online gaming platform operated for Bangladeshi users. When you use our website, open an account, or use any of our services, some personal information naturally reaches us. This privacy policy gives a full account of how that information is handled.
This policy applies to all cbaji services — including the website, mobile app (Android APK and iOS), and our support channels. By registering with cbaji, you are considered to have accepted the terms of this policy. Our Terms and Conditions also apply alongside this policy and are considered part of it.
We believe transparency is the best policy. That is why every aspect of how we manage your information is presented here in plain language, so you can make informed decisions.
What Information We Collect
2.1 Identity Information
We collect the information you provide during registration, such as:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Address and country of residence
2.2 Financial Information
Payment method details are collected for deposits and withdrawals. cbaji currently supports transactions via bKash, Nagad, Rocket, Upay, and bank transfer. We never collect or store full card numbers or bank passwords.
2.3 Technical Information
When you use our platform, some technical information is collected automatically:
- IP address and device type
- Browser and operating system version
- Login time and session information
- Which pages were visited and for how long
2.4 Gaming Activity Information
Your bets, game history, win/loss records, bonus usage details, and VIP level progress are recorded in our system. This information is used to ensure responsible gaming and to keep your account secure.
How We Collect Information
cbaji may collect your information in several ways:
- Information you provide directly: What you submit when filling in a registration form, submitting identity verification documents, contacting the support team, or making a deposit.
- Automatic collection: Technical information collected through our server logs, cookies, and analytics tools.
- Payment processors: Transaction confirmation details from payment gateways such as bKash and Nagad.
- Third-party verification services: Reliable third-party services may be used for identity verification.
cbaji reserves the right to suspend an account if fraudulent or false information is provided.
How We Use Your Information
The information we collect is used for specific and legitimate purposes. cbaji never uses your information unnecessarily. The main purposes are:
- Account management: To create, verify, and maintain your account.
- Transaction processing: To complete deposits and withdrawals securely.
- Customer support: To provide 24/7 support via live chat or email.
- Security and fraud prevention: To detect and prevent unauthorized access to your account.
- Relevant communications: To send bonus updates, important policy changes, or technical notifications.
- Legal obligations: To comply with applicable laws and regulations.
- Platform improvement: To raise service quality and improve the user experience.
cbaji does not sell your personal information to third parties for marketing or advertising purposes.
Sharing Information with Third Parties
cbaji may share your information with third parties only in the following circumstances:
5.1 Payment Processors
Limited information is shared with the relevant institutions to complete transactions via payment methods such as bKash, Nagad, Rocket, Upay, and bank transfer. These institutions follow their own strict privacy policies.
5.2 Game and Software Providers
Game studios such as Pragmatic Play, PG Soft, JILI, and Evolution may receive the minimum information necessary to operate their games, but they do not receive personally identifiable information.
5.3 Legal Requirements
If cbaji is required to provide information to authorities due to a court order or applicable legal obligation, it will do so. Where the law permits, we will make an effort to inform you in such cases.
5.4 Business Changes
In the event of a merger, acquisition, or business restructuring, user information may be transferred, but the new authority will be required to maintain the same standard of privacy protection.
Cookies and Tracking Technologies
The cbaji website uses cookies and similar technologies. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security.
- Functional cookies: To remember your language preference and personalized settings.
- Analytics cookies: To analyze platform usage and improve the service.
6.2 Cookie Control
Cookies can be blocked or deleted from your browser settings, but disabling essential cookies may cause some platform features to not work properly.
Data Storage and Security
Protecting your information is cbaji's top priority. We follow industry-standard security practices:
- All data transfers are secured through SSL (Secure Socket Layer) encryption.
- Stored data is protected using industry-standard encryption methods.
- Only authorized staff can access information on a need-to-know basis.
- Regular security reviews and vulnerability assessments are conducted.
- Unusual login attempts and suspicious activity are detected automatically.
7.1 Data Retention Period
Information is retained for as long as your account is active and for the legally required period thereafter. Financial transaction data is kept for a set period in line with legal obligations. Once the required period has passed, data is securely deleted.
Your Rights and Choices
As a cbaji user, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request correction of any inaccurate or outdated information.
- Right to deletion: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
- Right to opt out of marketing communications: If you do not wish to receive promotional emails or messages, you can opt out from your account settings.
- Right to close your account: You may request to close your cbaji account at any time.
To exercise these rights, contact our support team via live chat or email. You can also find details about setting account limits and self-exclusion on the Responsible Gaming page.
Protection of Minors
All cbaji services are for persons aged 21 and above only. We do not knowingly collect information from or provide services to minors.
The registration process includes an age verification step. If we find that a minor has opened an account, that account will be closed immediately and the associated information will be securely deleted. If a parent or guardian believes their child has registered with cbaji, please notify our support team without delay.
Policy Changes
cbaji may update this privacy policy from time to time. If any significant changes are made, you will be notified by email or through the platform. The date of the change will be shown at the top of this page as "Last Updated".
Continuing to use cbaji after any changes indicates that you have accepted the updated policy. We recommend reviewing this page occasionally. To learn more about all information and policies on our site, visit the About Us page.
Contact and Complaints
If you have any questions, requests, or complaints about this privacy policy, please get in touch with us. cbaji's support team is available 24/7 in both Bangla and English.
Support Contact
If you are not satisfied with our response, you may file a complaint with the relevant authority under applicable law. You can also check our FAQ page for answers to common questions.